Painless Introduction to the ITIL Service Lifecycle

Painless Introduction to the ITIL Service Lifecycle

Quick Track to IT AchievementITIL coaching underpins the world’s most profitable framework for IT service Management. Pulling with each other the best practice techniques from public and private sectors itil is pivotal in ensuring efficient company delivery and in meeting IT Governance targets.Re-released in 2007 in the kind of Version three, itil now contains a host of new coaching programs and qualifications, such as different bridging programs which are now obtainable. For individuals with current itil certifications a bridging course will allow you to upgrade your understanding and rapidly

ITIL does not typically start with IT – it is usually initiated by senior management such as the CEO or CIO. As an information security professional, however, you can add value by bringing itil to the attention of senior management. With the framework’s rapidly increasing adoption, your organization might already be talking about ITIL; letting your management know specifically about ITIL’s information security benefits can help spur its adoption.

1. itil keeps information security business and service focused. Too often, information security is perceived as a “cost center” or “hindrance” to business functions. With ITIL, business process owners and IT negotiate information security services; this ensures that the services are aligned with the business’ needs.

6. itil enables information security staff to discuss information security in terms other groups can understand and appreciate. Many managers can’t “relate” to low-level details about encryption or firewall rules, but they are likely to understand and appreciate itil concepts such as incorporating information security into defined processes for handling problems, improving service, and maintaining SLAs. ITIL can help managers understand that information security is a key part of having a successful, well-run organization.